Shipping Policy
Thank you for choosing Mimicue. We want to make the shipping process as clear and straightforward as possible. Please review the information below before placing your order.
Order Processing
Orders are processed after payment has been successfully confirmed.
For standard products, processing time may vary depending on inventory availability.
For customized or personalized Mimicue products, additional processing time may be required for design confirmation, production, quality inspection, and packaging before shipment.
Estimated processing times will be shown at checkout or communicated separately when applicable.
Shipping Destinations
We ship to selected countries and regions worldwide.
Available shipping destinations may vary depending on product type, local regulations, carrier availability, and delivery restrictions.
If we are unable to ship to your destination, we will notify you as soon as possible.
Shipping Time
Delivery times vary depending on the destination, shipping method, customs clearance, and local carrier conditions.
Any delivery estimate provided at checkout is an estimate only and is not guaranteed.
International shipments may take longer due to customs procedures, local holidays, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Fees
Shipping fees are calculated based on factors such as destination, package size, weight, shipping method, and local carrier rates.
Any applicable shipping charges will be displayed during checkout before payment is completed.
Tracking Information
Once your order has shipped, tracking information will be provided when available.
Please allow some time for the carrier's tracking system to update after the shipment has been dispatched.
Lost or Damaged Shipments
If your package appears to be lost or arrives with visible shipping damage, please contact us as soon as possible and provide your order information, photos of the package, and any relevant details.
We will work with the shipping carrier to review the situation and determine the appropriate next steps.
Contact Us
If you have questions about shipping, delivery, or your order status, please contact us through the contact information provided on our website.
For the fastest assistance, please include your order number and the email address used when placing the order.
